>>>This site friend decoration experience vomiting blood summary
Many fake names such as “trustworthy companies†and “top 10 enterprises in the industry†have long been ignorant in the advertising campaigns of decoration companies; false presumptions, vague discounts, and other “tricks†have emerged one after another.
In the face of the market's various home improvement companies, as well as a variety of advertising, all kinds of discount promotions, how to choose a reliable home improvement company? If you choose the wrong one, it will bring a series of troubles. When you encounter a disgruntled home improvement company and have a dispute, how to protect your own interests? What kind of countermeasures should I take to protect my rights in different situations?
Case review
Advertising cannot be trusted
Case: On August 11th, 2005 in Beijing, a media homepage advertisement declared that it was a Beijing Municipal Consumers Association “rest assured to decorate the promised companyâ€, which was false propaganda; another decoration company said in the outdoor publicity of a furniture city parking lot. He himself is a “zero-complaining†unit of Consumers’ Association, and the City’s Consumer Council’s system has never rated a “zero-complaining†unit and is therefore false propaganda.
Expert commentary: If consumers encounter false advertising during the decoration activities, they can complain and report. However, it is difficult to define the consequences because such actions do not usually directly harm the interests of consumers themselves. This type of situation is generally handled by the business sector.
Reporter's comment: The two decorating companies involved in this case were a bit "playing" over-the-top -- and they even tried to beat the idea of ​​the Association. In fact, there are many false advertisements similar to this, such as false promises and vague discounts in advertisements.
Beware that big companies also play project subcontracts
Case: Last year, Beijing owners Mr. Nan, Ms. Shao and Mr. Wang were all attracted by a full-fledged decoration known as the decoration company of a well-known decoration company headquartered in Shanghai, and signed a contract with its Beijing branch located in Oriental Homeland. During the renovation process, they discovered that the company had not introduced the construction team in Shanghai to advertise the project as advertised, and that the project was subcontracted, resulting in poor construction quality. When Mr. Nan and others asked the company to solve the above problems, the team responsible for the construction did not completely withdraw from the construction site. In the absence of complaints, the trio sued the company for alleged “decoration of residential decoration fraudâ€. Finally, the court ruled that the three owners won the case.
Expert commentary: During the renovation process, consumers should keep good written documents such as contracts and invoices. In addition, audiovisual materials and witnesses are valid evidence.
Reporter's comment: The three owners sued and won the suit in the name of decoration fraud, which is commendable. At the same time, the court’s judgment also gave great confidence to other consumers.
Air pollution can be appealed by "environmental governance"
Case: In February 2005, Mr. Zhang from Beijing Municipality signed a contract with a decoration company in Beijing. After the completion of the work, Mr. Zhang found that the smell of the new house was pungent after paying all the renovation funds. After testing and appraisal, it was found that the formaldehyde and ammonia content in the indoor air was seriously exceeded. Mr. Zhang sued the decoration company to a court in Tongzhou. The judge believed that the safe and comfortable new house was needed by Mr. Zhang. In November of the same year, the company was conciliated by the Tongzhou Court. The decoration company compensated Mr. Zhang for the indoor environment treatment fee and compensation of 3,800 yuan.
Expert commentary: The contract signed before the renovation must be exhaustive. The brand, quality, quantity, and grade of the decoration quality and materials should be marked as clearly as possible. The more detailed and finer the better. In particular, the decoration works for those contractors and contractors should be clearly noted in the contract. This case also reminded us that as long as there is air pollution, the cost of governance should also come from the decoration company.
Reporter's comment: It is worth noting that the decoration company’s compensation for the owner in this case was environmental management fees, not personal injury compensation.
Watch out for hidden projects as hidden problems
Case: In 2005, Ms. Shenzhen Yang bought a house. The couple invited a local famous decoration company to carry out the wood floor pavement. The contract stipulated that the decoration company would include the materials for the materials and be responsible for the selection, purchase, and installation of more than 100 square meters of floor decoration. It was officially delivered on January 16, 2006. However, on the night of her stay, Ms. Yang found out that the floor was running out of water - the section of the pipe leading to the kitchen hidden under the ground was cracked. After investigation, the decoration company admitted that the concealed water pipes located on the wall were not taken into account when laying wooden floors, and the water pipes burst due to improper use of external force. In the end, the decoration company took on all purchases of wood floors for 15,840 yuan and promised to properly handle the related losses.
Expert commentary: It is recommended that the concealment project be considered as an important item of the decoration project in the contract, and be clearly defined in the contract—defining that all concealed projects must have the acceptance of consumers on the site.
Reporter's comment: This case reminds the consumers that if they are not careful in the acceptance, they will be in trouble if they really have problems. If there are no German companies, they will be “financed and emptyâ€.
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