The double eleven of the whole people’s carnival has just passed, and the double 12 is coming together. This is the last carnival festival of the year. The festive atmosphere on the street is more intense, and the door and window industry has once again set off a wave of year-end promotion. As the leading enterprise in the overall door and window industry, the entire door and window of Shengbaoluo (also known as Shengbao Luomen Industry) took the lead in opening the “Double Twelve†bargain-hunting after the “Double Eleven†and launched a practical offer to reward the consumers.
In order to let more consumers know the details of the event in advance, and have enough time to purchase the products, the overall doors and windows of St. Paulo will play the notice of the Tmall flagship store early. It is not difficult to see from the notice that the company's preferential efforts are quite large: the aluminum door wooden door is 50% off, the collection is good, the whole house is the same color, the kitchen and the door are full, or the sliding door is full. The set will immediately give away the patriot charging treasure worth 99 yuan...
Many consumers who missed the double eleven have said that they must seize the last promotion opportunity and buy the doors and windows they want. As we all know, before, consumers have a lot of concerns about the purchase of doors and windows on Tmall: doors and windows are large home improvement products, there is no quality guarantee for online purchase, and the products are easy to damage during delivery, or delivery delay, Will seriously affect the progress of the renovation.
In this regard, Mr. Wu Guohong, the chairman of Shengbao Luo's overall doors and windows, said that consumer concerns are not unreasonable. "In recent years, e-commerce has become more and more popular, and the door and window industry has begun to develop e-commerce and expand sales channels. This has facilitated consumers to purchase products to a certain extent. However, although online transactions are convenient, there are also many drawbacks. Such as product price fluctuations, quality is difficult to guarantee, pictures and physical differences, slow logistics, after-sales service can not keep up."
So what caused these problems? Wu Dong’s overall window and door analysis said that some companies are eager to take the e-commerce path when their product status and additional services are not yet perfect, and some immature manufacturers like to adopt low-price strategies. Attracting consumers, the end result is that although the price of the product is low, the quality is poor and the service cannot keep up. Therefore, if door and window enterprises want to retain consumers, it is necessary to solve consumers' worries about product quality and logistics services.
Regarding how to ensure the quality of the Tmall flagship store products, the service and the consistency of the physical store, St. Paulo's overall doors and windows will investigate and analyze this series of problems before developing e-commerce, and propose relevant solutions, first from the quality aspect. Start.
It is reported that Shengbaoluo always attaches great importance to product quality. In addition to using high-quality raw materials, it guarantees the high quality of products from the source, and the professional team strictly monitors the production process to ensure the products are flawless. If it detects that the product has a problem at a certain point, it will return to redo and will never be used to fool consumers. Therefore, whether it is a product sold in a physical store, a product in Tmall Mall, or a product that participates in the Double Twelve event, it is a high-quality door and window, truly protecting consumers' rights and benefiting consumers.
In addition, the overall doors and windows of St. Paul's also protect consumers' rights and interests from other aspects, allowing consumers to purchase the same valuable services as online store purchases. First, help free measurement: After the customer orders the Tmall, the company will arrange professional teachers to provide free measurements to ensure accurate size, effectively avoiding the difference in size between online shopping and physical objects, and the risk of online shopping. Then, provide free transportation: In order to solve the problem of online shopping flow, the entire door and window of St. Paulo provides free home delivery service in more than 500 cities across the country, and consumers do not need to mention it. All products are uniformly delivered by the company's regional logistics, and are delivered and installed by the physical store upon arrival. In addition, free installation is provided: the company has more than 1,000 stores and 3,000 professional installation workers in the country to provide timely and intimate services to consumers. All the services provided by physical store shopping, online shopping is as comprehensive as the service. In addition, the store warranty: Shengbao Luo each product provides five years of after-sales service (peer 1-2 years), hardware locks and other two-year warranty service, reduce the occurrence of product quality problems, reduce consumer concerns. In addition, St. Paul's overall door and window products have been certified by Tmall. Tmall's home decoration is guaranteed for the entire door and window of St. Paul's. The products sold on the net are genuine, and the holiday is paid for five.
It can be said that the series of measures of the entire gate and window of Shengbaoluo have effectively guaranteed the rights and interests of online shoppers and set a good example for the development of e-commerce in the industry. At the same time, with this advantage, the entire door and window of St. Paul's is deeply loved by consumers, and has achieved good results in the previous double eleven, and the next two events may be expected to achieve new results.
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