China's current national standard for furniture, "General Technical Conditions for Wood Furniture", was implemented as early as September 2009, but the reporter's investigation found that after the implementation of the standard for three years, there are still some sales people in the market who use the concept of "main material" for consumers. Unclear weaknesses deceive consumers, selling "wood and wood combined furniture" as solid wood furniture to buyers who do not know the truth. Experts remind that before consumers buy solid wood furniture, it is necessary to master some basic concepts. Stores and businesses need to operate with integrity, and strive to implement and implement the national standard to create a good consumer environment for consumers. The concept of the main material and auxiliary materials in the market investigation is unclear. Recently, the reporters went to the solid wood and board-wood combination area of ​​a store in the West Fourth Ring Road for investigation. In the four storefronts where the reporters visited pure solid wood furniture, there were sales staff on the solid wood furniture master. The problem of unclear concept of auxiliary materials. The reporter first entered a brand of solid wood furniture store, see the product price tag marked as: substrate red oak, auxiliary rubber wood, hardware (hardware decoration renderings). So the reporter learned from the salesperson about the specific conditions of the furniture substrate and auxiliary materials. The salesperson replied: "The main material that can be seen on the big surface is the main material. For example, the panel of this large wardrobe (the effect of the wardrobe decoration) is red oak", "the backboard and side panels in this brand furniture are The auxiliary material written on the price tag - rubber wood." The reporter immediately went to the Walker home store selling gold silk teak furniture, the store salesman repeatedly stressed that only two of the store are joined with auxiliary materials - rubber wood Furniture, other furniture are the main use of the main material gold silk teak. In the course of the investigation, the reporter found that the store that confuses the concept of the main and auxiliary materials uses the more expensive wood as the main material and uses it in such places as the wardrobe door panel or dining table (table decoration renderings). The nominal auxiliary materials are used in the side panels, partitions (interrupted decoration renderings) and so on. Obviously, the more the main material is used, the higher the value of the furniture. However, is there any clear ratio of the use of main materials and auxiliary materials? Several brand sales personnel surveyed by the reporter said that they can only point out to consumers where the main material, where is the auxiliary material or teach the consumer how to distinguish the pattern, but can not implement the specific proportion of the main auxiliary material, the used parts and other information. In the contract, the reason is "the place where the contract did not write this". The sales staff said that the content that can be promised only includes “with or without MDF, no skinnyâ€. Walker home sales also seriously teach reporters how to distinguish the main material Jinsi pomelo and auxiliary rubber wood. "The rubber wood pattern has such a small point. The golden silk pomelo has a horizontal thread on it, like a gold thread." Although it has been pointed out, as a reporter of the layman, there is still no difference between the two. The difference between different stores is that during the visit, the reporter found that there are big differences in the material labeling and salesperson training of solid wood furniture in different stores, so the shopping experience brought to consumers is also significantly different. The reporter visited a store in the West Fourth Ring. The combination of solid wood furniture and wood-panel furniture was in an area. There was no obvious regional division between the two. The reporter did not pay attention to it and mistakenly combined the wood and wood furniture as solid wood furniture. In the store that sells betel nut brand products, the reporter asked the salesman what the furniture is. The answer is walnut, and the reporter takes it for granted that it is walnut solid wood furniture. But when the reporter asked if the cabinet door panel used straight materials or finger joints, the salesman said: "This is a solid wood veneer, black walnut on both sides, and MDF in the middle." "What furniture do you think?" "The combination of board and wood, only wood is considered solid wood furniture, we use MDF in this partition." In this store, it took 10 minutes to turn around, and the reporter suddenly realized that "the furniture sold here is not solid wood furniture." ". The reporter also visited the North Fourth Ring store of the Real Home. In comparison, the store of the home is more standardized, whether it is the label of the main material or the introduction of the main material by the salesperson. As far as the division of furniture is concerned, the store separates the solid wood furniture from the panel furniture and the wood-panel furniture. The price tag of the furniture includes “product nameâ€, “brandâ€, “specificationâ€, “main materialâ€, “origin†and “ The information of “unitâ€, “gradeâ€, “producer†and “dealer†does not have “auxiliary materialâ€. In the solid wood furniture area, in a European (European decoration renderings) brand store, the price of a solid wood bed on the "main material" column is displayed as "楸木,æ¾æœ¨,橡胶木". When the reporter asked why there were three main materials, the salesperson explained that the frame of the bed was made of eucalyptus, but the bed was made of pine, and the bottom part was made of rubber wood. "All the precious wood, the price is also In the board furniture area, in the furniture store of Muxi Love, the reporter mistakenly used a piece of wood and wood with a combination of pine and rubber wood as the solid wood furniture. The salesperson clearly informed that the wardrobe The panel uses a MDF, so it is not a solid wood furniture, but a combination of wood and wood furniture. It also uses a clear explanation of the materials used in its various parts. In the process of introduction, the salesperson never used the "auxiliary materials". word. Experts explain what the main and auxiliary materials of furniture refer to? Can different wood species be used in the same piece of solid wood furniture? Do consumers need to know the proportion of different wood used? Experts pointed out that in fact, many parts of the furniture belong to the main material, and according to the relevant regulations, the materials and the parts of use are the information that the manufacturer needs to express. The backplane is also the main material in the understanding of many salesmen and consumers. The main material is the frame part of the furniture, and the internal materials such as the backboard and the bottom plate are mostly auxiliary materials. "According to the standards, this understanding is wrong." Sun Shudong, director of the Furniture Inspection and Wood Identification Laboratory of the National Furniture and Indoor Environmental Quality Supervision and Inspection Center, pointed out that the standard clearly states that "wood furniture is the main component except decorative parts and accessories. Furniture made of wood materials such as wood and wood-based panels. Among them, the substrate is the material used to make the main parts of the furniture, also called the main material. The components of the furniture that support, load and longitudinally separate are the main components of the furniture. Specifically, the main components of table furniture include table tops, drawers, door panels, side panels, tripods, etc.; main components of cabinet furniture include panels, roof panels, door panels, side panels, partitions, floor panels, tripods, etc.; The main components of the chair and stool furniture include the seat surface, the armrest, the backrest, the foot, etc.; the main components of the bed furniture include the bed screen, the bed deck, the bed and the like. Furniture is not limited to a single material. Some solid wood furniture that the reporter saw on the market is made of several kinds of wood, and some also have finger-joined materials and laminated materials. What are the differences? According to Sun Shudong, solid wood furniture refers to “furnished furniture made of solid wood sawn timber or solid wood panels, or finished with solid wood veneer or veneer (wood veneer) on such substrates. Finished furniture." Experts said that according to the definition of the standard definition, solid wood furniture can be composed of a variety of wood, not limited to a single wood, for consumers, only need to know which wood is used, which parts can be used. Sun Shudong pointed out that finger joints, laminated materials, etc. are mostly solid wood materials formed by secondary processing of small diameter grade materials, etc., also called solid wood panels. Compared with solid wood sawn timber of the same material, the stability is better, but The aesthetics will be a bit worse. If handled properly, its environmental performance is not much different from that of solid wood sawn timber. The name of the material name needs to be clearly stated. In fact, for the consumer, if the business is clearly marked, there is no such thing as how to judge whether the furniture is solid wood furniture or board wood combined with furniture. The reporter learned that in accordance with the national standard “Consumer Product Instructions, Part 6: Furniture†(GB5296.6) (hereinafter referred to as “Furniture Instructions for Useâ€), which was implemented and implemented in 2004, the furniture instructions must include “product nameâ€. In addition to the contents, specifications and models, implementation standard number and grade, and “control indicators for hazardous substances limitsâ€, it should also include “the main raw and auxiliary materials names and use partsâ€. The "General Technical Conditions for Wood Furniture" (GB/T3324-2008), which was issued by the General Administration of Quality Supervision and Inspection and the implementation of the General Regulations on September 1, 2009, also stipulates that "the name of the wood used mainly in wood furniture products (including solid wood stickers) The base of the furniture and the type of wood-based panels, the names of other wood materials and the parts of their use should be consistent with those clearly indicated in the product identification and the instructions for use. In this regard, Sun Shudong pointed out that if the business is clearly marked, the consumer will be clear at a glance. There is no need for the so-called "wit-fighting" and "eyes". Consumption of common sense wood furniture classification of wood furniture is divided into three types of panel furniture, solid wood furniture and board wood combined furniture. According to the proportion and technology of solid wood materials, solid wood furniture can be divided into three categories: Solid wood veneer furniture: the substrate is made of solid wood sawn timber or solid wood plate, and the surface is covered with solid wood veneer or thin wood (wooden) furniture; Furniture: The base material is made of solid wood sawn timber or solid wood board, and the surface is not covered with furniture; all solid wood furniture: all wood parts (except mirror trays and beading) are made of solid wood sawn timber or solid wood sheet. According to the properties of solid wood, solid wood furniture can be divided into two categories: solid wood sawn furniture refers to furniture made of solid wood sawn timber as base material, also known as natural solid wood furniture; solid wood sheet furniture is made of solid wood sheet as base material. The combination of wood and wood is the furniture made of solid wood, wood-based panels and other materials. It is also called comprehensive wood furniture. The difference between the laminated timber and the finger jointed material is that the narrow and short wooden strips are made of adhesives (some of the sheet metal processes are toothed joints, currently using white latex), and then horizontally widened, upper and lower sides Sanded sheet. The solid wood composite material process is basically the same as the solid wood wide panel, but because of the smaller material specifications, there are many lengthwise splicing. Solid wood finger joints refer to longer woods that are joined by toothed joints. They are divided into vertical and flat joints. The difference between the two types of joints is the shape and shape of the workpiece and the difference in the processing of the workpiece. It can utilize low grade and short size wood and the cost is also suitable. Teach you to protect your rights Although the national standard is very clear, but from the reporter's visit to the market, the understanding of some businesses and consumers is not accurate, and some businesses have the problem of deliberately blurring the concept, for consumers who want to buy solid wood furniture. In terms of how to protect their rights and interests? Experts made recommendations for the shopping process. Sun Shudong believes that before buying furniture, consumers must first understand their concerns, such as buying solid wood furniture or paying more attention to the performance of the furniture, environmental performance, etc., according to their own needs to select the corresponding products. Some consumers are very concerned about the use of wood and tree species when purchasing solid wood furniture, which is not necessary for experts, because "the best wood is also closely related to the workmanship and quality of the product." And if the brand, after-sales, price, quality, etc. are suitable, the combination of wood and wood furniture may not be inferior to all solid wood furniture. If the consumer is worried that the merchant is confusing the material, he or she should choose to go to the brand store to buy the branded product. Sun Shudong believes that big brands tend to be more standardized in operation, and there are fewer cases of deliberate fraud, and once there is a problem, they can be quickly resolved and the quality is more secure. Before buying, you can clearly choose the big brand to buy and ask for the problem. When purchasing furniture products, there are some simple and clear questions that can not be "fuzzy sales". For example, “Is this a solid wood furniture?†“Is there a wood-based panel?†“Where is the wood used? (If it is not a single material, it can be used to indicate the use of various woods.)†“How about environmental performance?†Like?" When you place an order to retain the evidence and sign the contract to see a piece of furniture, it involves signing the contract. Judging from the reporter's investigation experience, for the use of precious materials and common materials in solid wood furniture and the use of certain finished furniture, the salesperson refused to contract on the contract without this article or no place to write. Add relevant verbal commitments, how can consumers protect their rights?
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