"Solid wood is not real" accounted for the first chaotic market for furniture complaints

With the improvement of people's living standards, the demand for material needs is getting higher and higher, more people can afford relatively expensive solid wood furniture, but the problem has also followed, "solid wood is not real" has been troubled furniture A big problem in the market. The person in charge of the furniture office of the Consumer Protection Committee said that the furniture office handled more than 200 complaints about difficult furniture complaints from January to August this year (multiple complaints to manufacturers and merchants), of which “solid wood is not true” complaints accounted for 35 %, the first place in the type of furniture complaints, in addition to 20% of complaints about irregular furniture labels. Buying solid wood furniture often encounters "unreal" products. A consumer revealed to reporters that he spent 22,000 yuan to buy an expensive "teak" furniture, but found that many parts such as bedside carvings and chair frames are resin and density. The board was similar to the encounter. It was not a case. When Ms. Jiao, who lives in Wenhua West Road, Weihai District, cleaned the house recently, she accidentally knocked out the paint on the exterior of the furniture. At this time, she found that the whole set of “solid wood” bought over 30,000 yuan last year. The furniture does not look like solid wood. After she found the expert to help the identification, she realized that the big price was bought by the "resin molded" furniture. “Unfamiliar buyers are easy to be fooled.” Pan Yang (a pseudonym), who has been engaged in the furniture production and sales industry in Weihai for nearly 20 years, said that pure solid wood furniture refers to all natural wood that has not been reprocessed, and does not use any wood-based panels. . In the interview, the reporter found that the use of a variety of wood in a piece of furniture is very common. In the case of an ordinary wardrobe, the materials used for the panels and the back panels are different, and the side panels and the bottom panels often do not use the same material. “A wardrobe of six or seven kinds of wood is normal. As long as more than 30% of solid wood materials can be called solid wood furniture, they may only have some of the main materials are solid wood, and the accessories are some of the plates that have been veneered to make imitation wood.” Pan Yang said. The furniture market is not standardized, misleading the consumer consumer protection committee, the furniture office said that some irregularities in the furniture industry and misleading consumers have occurred from time to time, often using the following tricks: origin fraud: some furniture manufacturers chaos furniture origin, obviously domestic Furniture is posing as foreign production, some so-called "foreign brands", "foreign origin" to fill the furniture market; sky-high asking price: in some "high-end brand" furniture stores, the false price is serious, an ordinary furniture can be priced at several hundred thousand yuan, after Free discounts, consumers are overwhelmed; materials are vague: in the use of furniture materials, individual furniture manufacturers are "organized", using wood-based panels to pretend to be solid wood furniture; some furniture manufacturers sell furniture not marked Basic materials for furniture. The mark is vague: the labels of each family are very different, and some even mark only the vague words such as “solid wood”. Many consumers find that after the furniture is greasy, they are often blocked by the merchants: "The original did not say that it was pure solid wood." The standard and definition of solid wood furniture are unknown, the market is difficult to regulate the process of returning visitors, many furniture companies It is also deeply helpless for the “material disputes” of the solid wood furniture, which means that it is necessary to accept the challenges of consumer appeal and market competition. On the other hand, it must face the technical problems of tight material supply and difficult control of solid wood. The main point is that there is no clear definition and standard of solid wood furniture in the market. They can only explore the so-called management method according to the principle of maximizing market benefits. Therefore, the market is inevitably involved in the market. Real dispute. Industry experts believe that the topic of solid wood is caused by the 2008 edition of "General Technical Conditions for Wood Furniture" (known in the industry as "the new standard for solid wood"). It is reported that the dispute over the implementation of this national standard mainly comes from the definition of “solid wood furniture”, which defines “solid wood furniture” as “solid wood furniture”. Definitions, according to the proportion and technology of solid wood materials, solid wood furniture can be divided into three categories: all solid wood furniture, solid wood furniture and solid wood veneer furniture. Before the introduction of the standard, solid wood furniture has always been a vague concept, and there is no normative definition. "Literally, there is no problem, and in the actual implementation process, it has objectively hurt the healthy competition order of the industry and promoted an unsustainable consumption concept." An industry source told reporters that this From the formulation to the promulgation and implementation, a standard has not consulted any enterprise, did not consider the specific situation of the sales market, and did not participate in the enterprise. It is a “closed-door car”, and the new standards have not surfaced, so everyone can only "Touching the river across the river", selling one piece is one.

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